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Privacy Policy

Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Monark Global Limited. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at service@trudiamonds.com.

Information collected

We collect personal information from visitors to this website through the use of online forms and every time you e-mail us your details. We also collect information about the transactions you undertake as part of the purchasing process.

Use of personal information

We process personal information collected via this web site for the purposes of providing and personalizing services and dealing with your enquiries and requests. Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible. We will also use your information to provide you with information about our products and services and those of carefully selected third parties. By providing us with your e-mail and postal address, you indicate your willingness to receive this information by e-mail and post.

We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to understand consumer's wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy. Epsilon Abacus may transfer data outside the EEA. The transfer will take place in the presence of appropriate safeguards, including standard data protection clauses adopted by the EU Commission.

To find new customers for our business we are a member of a co-operative of UK retail brands that pool and share transactional information. We work with a Company called Conexance that processes customer transactional data on behalf of each Member. This process highlights spending patterns and allows us to identify suitable prospects to receive an introduction from us via the post. Thus, we send offers and information only to prospective customers that are likely to be interested in buying from us. Co-op Member brands operate in numerous categories, including apparel, home and garden, collectables, food and wine, gadgets and gifts, entertainment, health and beauty, travel and leisure. If you would like to exclude certain categories or rather your information was not included in this processing at all just email dpo@conexancemd.com and we will ensure it is not shared for the purpose above.

You may opt-out of receiving this information at any time by following the instructions contained within the marketing communication or by sending us an email at service@trudiamonds.com or Text Us: (208) 943 5057, or writing to us at the following address: Tru-Diamonds, Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom.

Your California Data Privacy Rights

If you reside in California, our use of your information is governed by California law, including the California Privacy Protection Act (CPPA). This section applies only to California residents.

Personal Information Collected and Purposes of Use

We collect and use information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your devices when you visit our Websites, provide us your personal information, or have a contractual or business relationship with us or any of our customers, (“Personal Information”).

We collect Personal Information for the purposes identified in the section above called: “Information We Collect”. We may have shared your Personal Information with the categories of third parties identified in the section above called: “Information We Share”. Unless specifically stated, we do not share, disclose, or sell personal information to third parties for their use, but we do share your personal information with our trusted partners to support our business. In these arrangements, the use of the information we share is limited by policies, contracts, or similar restrictions.

Your Privacy Rights under California Law

Californians have the following rights regarding our collection and use of your personal information. We may ask you to provide additional information to verify your request. Californians have the right to request the information regarding the personal information we have collected, sold, or disclosed about you. This policy explains the Categories of personal information collected about you and sources from which collected;

  • Our purpose for collecting personal information;
  • Categories of third parties with which the personal information was shared; and
  • Specific pieces of personal information collected about consumers.
  • Categories of your personal information sold in the preceding 12 months;
  • Categories of third parties to whom your personal information has been disclosed;
  • Categories of personal information that we disclosed about consumers for a business purpose.

If this Policy does not answer your questions, then you have the right to contact us and request further information on each of these topics.

Right to Opt-out

Californians have the right to opt-out of sharing, disclosure, or sale of your Personal Information. To exercise this right, you or your authorized representative may submit a request by clicking on this link: DO NOT SELL MY PERSONAL INFORMATION

Right to Request Deletion

Californians have the right to request that we delete the personal information we have about you. However, we are not required to delete information if it is necessary to retain your information to:

  • Californians have the right to request that we delete the personal information we have about you. However, we are not required to delete information if it is necessary to retain your information to:
  • Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity or prosecute those responsible for that activity.
  • Debug to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech or exercise another right provided for by law.
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech or exercise another right provided for by law.
  • Comply with a legal obligation.
  • Otherwise use the personal information, internally, in a lawful manner that is compatible with the context in which it was provided.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on www.cookiecentral.com.

We use cookies to identify you when you visit this web site and to keep track of your browsing patterns. Our use of cookies also allows users to be presented with a personalized version of the site, carry out transactions and have access to information about their transactions. Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies will restrict your use of our web site.

Disclosures

We will only disclose personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies, future owners of our business and suppliers we engage to process data on our behalf.

The personal information that we hold about you may be transferred to, and stored in, countries outside the European Economic Area ("EEA"). All such transfers will be made in accordance with the applicable data protection laws.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Access right

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at Tru-Diamonds, Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Registration with the UK Information Commissioner

We are registered with the UK Data Protection Information Commissioner. Our entry is in the company's name, Monark Global Limited, and is under Registration Number Z874691X.

Company Information:

  1. Tru-Diamonds™ is a trading name of Monark Global Ltd
  2. Registered Office: 27-28 Eastcastle Street London W1W 8DH
  3. Registered Office: 27-28 Eastcastle Street London W1W 8DH
  4. VAT Registration number 761238044

Information collected

We collect personal information from visitors to this website through the use of online forms and every time you e-mail us your details. We also collect information about the transactions you undertake as part of the purchasing process.

Use of personal information

We process personal information collected via this web site for the purposes of providing and personalizing services and dealing with your enquiries and requests. Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible. We will also use your information to provide you with information about our products and services and those of carefully selected third parties. By providing us with your e-mail and postal address, you indicate your willingness to receive this information by e-mail and post.

We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to understand consumer's wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy. Epsilon Abacus may transfer data outside the EEA. The transfer will take place in the presence of appropriate safeguards, including standard data protection clauses adopted by the EU Commission.

To find new customers for our business we are a member of a co-operative of UK retail brands that pool and share transactional information. We work with a Company called Conexance that processes customer transactional data on behalf of each Member. This process highlights spending patterns and allows us to identify suitable prospects to receive an introduction from us via the post. Thus, we send offers and information only to prospective customers that are likely to be interested in buying from us. Co-op Member brands operate in numerous categories, including apparel, home and garden, collectables, food and wine, gadgets and gifts, entertainment, health and beauty, travel and leisure. If you would like to exclude certain categories or rather your information was not included in this processing at all just email dpo@conexancemd.com and we will ensure it is not shared for the purpose above.

You may opt-out of receiving this information at any time by following the instructions contained within the marketing communication or by sending us an email at service@trudiamonds.com or Text Us: (208) 943 5057, or writing to us at the following address: Tru-Diamonds, Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on www.cookiecentral.com.

We use cookies to identify you when you visit this web site and to keep track of your browsing patterns. Our use of cookies also allows users to be presented with a personalized version of the site, carry out transactions and have access to information about their transactions. Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies will restrict your use of our web site.

Disclosures

We will only disclose personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies, future owners of our business and suppliers we engage to process data on our behalf.

The personal information that we hold about you may be transferred to, and stored in, countries outside the European Economic Area ("EEA"). All such transfers will be made in accordance with the applicable data protection laws.

Access right

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at Tru-Diamonds, Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Registration with the UK Information Commissioner

We are registered with the UK Data Protection Information Commissioner. Our entry is in the company's name, Monark Global Limited, and is under Registration Number Z874691X.

Company Information:

  1. Tru-Diamonds™ is a trading name of Monark Global Ltd
  2. Registered Office: 27-28 Eastcastle Street London W1W 8DH
  3. Registered Office: 27-28 Eastcastle Street London W1W 8DH
  4. VAT Registration number 761238044
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