EASY TO BUY AND A JOY TO OWN
Tru-Diamonds™ jewelry is easy to buy and a joy to own. In stock items are shipped immediately and customers in USA, Canada and Europe can expect to receive them in 5 to 10 days. But, bear in mind, this high-grade jewelry is not mass produced and each piece is carefully hand-finished. So, if your item is not in stock, it may take a little longer - but we’ll be sure to let you know.
Your order will be confirmed by email, as soon as it’s received, and you will be informed when it is due to be shipped. You will then be notified by email (or SMS) as soon as it is shipped. This email will include a link to the carrier’s website where you will be able to track the progress of your shipment. If you have any queries during this time, our Customer Service Team will be happy to assist you – simply email email@example.com or call +44 333 043 5000 between 9 am to 5.30 pm (Mon - Fri) and 9 am to 1 pm on Saturdays, British Standard Time.
Tru-Diamonds™ is a British company and currently all orders are shipped from our Distribution Centre in the United Kingdom. If any customs or import duties apply, they will be the customer’s responsibility. We have no control over them as customs duties and taxes vary from country to country and are only levied once the items reach their destination country.
BEAUTIFULLY BOXED AND CERTIFIED FOR QUALITY AND AUTHENTICITY
Your Tru-Diamonds™ jewelry comes in a beautiful presentation box, together with a Certificate of Authenticity confirming your gem’s pure white color, superlative brilliance, flawless clarity, perfect cut and excellent level of hardness and toughness. You’ll also receive a copy of our exclusive Triple Guarantee and a helpful guide on how to care for your jewelry.