We collect personal information from visitors to this website through the use of online forms and every time you e-mail us your details. We also collect information about the transactions you undertake as part of the purchasing process.
Use of personal information
We process personal information collected via this web site for the purposes of providing and personalising services and dealing with your enquiries and requests. Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.
We will also use your information to provide you with information about our products and services and those of carefully selected third parties. By providing us with your e-mail and postal address, you indicate your willingness to receive this information by e-mail and post.
We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to understand consumer's wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy. Epsilon Abacus may transfer data outside the EEA. The transfer will take place in the presence of appropriate safeguards, including standard data protection clauses adopted by the EU Commission.
To find new customers for our business we are a member of a co-operative of UK retail brands that pool and share transactional information. We work with a Company called Conexance that processes customer transactional data on behalf of each Member. This process highlights spending patterns and allows us to identify suitable prospects to receive an introduction from us via the post. Thus, we send offers and information only to prospective customers that are likely to be interested in buying from us. Co-op Member brands operate in numerous categories, including apparel, home and garden, collectables, food and wine, gadgets and gifts, entertainment, health and beauty, travel and leisure. If you would like to exclude certain categories or rather your information was not included in this processing at all just email email@example.com and we will ensure it is not shared for the purpose above.
You may opt-out of receiving this information at any time by following the instructions contained within the marketing communication or by sending us an email at firstname.lastname@example.org or calling us on the Support Line: 0333 043 5000, or writing to us at the following address: Tru-Diamonds, Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom.
We will only disclose personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies, future owners of our business and suppliers we engage to process data on our behalf.
The personal information that we hold about you may be transferred to, and stored in, countries outside the European Economic Area ("EEA"). All such transfers will be made in accordance with the applicable data protection laws.
You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at Tru-Diamonds, Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom .
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Registration with the UK Information Commissioner
We are registered with the UK Data Protection Information Commissioner. Our entry is in the company's name, Monark Global Limited, and is under Registration Number Z874691X.
Tru-Diamonds™ is a trading name of Monark Global Ltd
- Registered Office: 27-28 Eastcastle Street London W1W 8DH
- Registered in the United Kingdom number 03977053
- VAT Registration number 761238044