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Cash, Merchandise and Other Prize Draw - Terms & Conditions


  1. Your relationship with Monark Global Limited trading as Tru-Diamonds (“Tru”)

  • These terms of use set out the legally binding contract between Tru and you in relation to the Cash, Merchandise or Other Prize Draw (“the Prize Draw”).
  • You will be deemed to accept these terms, or any subsequently amended version of these terms, if you enter the Prize Draw.
  • Tru shall use and take care of any personal information you provide to Tru as described in Tru’s privacy policy, and in accordance with current UK Data Protection legislation and will not disclose this personal information to a third party without your consent. By entering the Prize Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Prize Draw entry.


  1. Prize Draw rules

  • The Prize Draw is organized by Monark Global Limited of Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom.

  • Tru reserves the right from time to time and at any time to cancel, discontinue, temporarily or permanently, or amend the Prize Draw or these rules with or without prior notice (including, without limitation, in the case of anticipated, suspected or actual fraud).

  • In the event of any dispute regarding the rules, notice, conduct or result of the Prize Draw, the decision of Tru shall be final and binding and no other correspondence or discussion shall be entered into.

  • Every customer that places an order with Tru between 1st February 2022 and 30th September 2022will automatically be entered into the Prize Draw. A purchase is not required to enter the Prize Draw and entries without purchasing can be made by clicking on relevant Tru-Diamonds advertisements and following the instructions to enter without purchasing. Entries are limited to one per entrant.
  • Winner(s) will be chosen at random on or before 15th October 2022 and all eligible entries received by midnight on 30th September 2022 will be included.

  • To enter the Prize Draw you must be aged 18 years or over at the time of entry. Employees of Monark Global Limited or its group companies, any company involved in the Prize Draw, or any advertising agency or web company connected with Tru, are not eligible to enter. Proof of identity and age may be required and Tru reserves the right to verify the eligibility of all entrants. Entries will be void if coming from any country or territory where they are prohibited by law. 

  • One winner will receive the £1,000 Cash Prize which will be paid by cheque or bank transfer within seven days of the winner being confirmed. 100 winners with receive £50 Tru-Diamonds shopping vouchers.

  • The prize winners will be notified via email. The winner’s name will be announced on air and may also be published on the Tru-Diamonds website and social media. If a winner does not respond to Tru’s email within 7 days of being notified by Tru, then the winner's prize will be forfeited and Tru shall be entitled to select another winner at random from all remaining entrants (and that winner will have to respond to notification of their win within 7 days or else they will also forfeit their prize).  If a winner rejects their prize or the entry is invalid or in breach of these rules, the winner's prize will be forfeited and Tru shall be entitled to select another winner.

  • The prize is non-transferable, non-exchangeable and there is no cash alternative for the £50 shopping vouchers. Tru accepts no responsibility for any costs associated with the prize and not specifically included in the prize.

  • Tru accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the prize. Tru further disclaims liability for any injury or damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw. Tru accepts no responsibility for entries that are lost, delayed, damaged, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by Tru.

  • The winners may be required to take part in promotional activity related to the Prize Draw including being featured in Tru social media and the winner shall participate in such activity on Tru’s reasonable request such as a blog featuring winner’s experience of prize. The winner consents to the use by Tru and its related companies of the winner's image, photograph and name and town or city of residence for publicity purposes in any medium including any websites hosted by Tru and its related companies and on any social media account controlled by Tru, including but not limited to Facebook, Instagram and Twitter accounts and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Prize Draw, all entrants consent to the same.

  • By entering the Prize Draw you agree for Monark Global Limited and its selected partners to contact you with newsletters and/or future product offers that Tru believes may interest you. If you would prefer not to receive these offers you will be given the opportunity to unsubscribe on every email that Tru sends to you or please email service@trudiamonds.co.uk 
  1. General legal terms

  • These terms, together with Tru’s website terms of use and privacy policy, constitute the whole legal agreement between you and Tru in relation to your entry to the Prize Draw.

  • Nothing in these terms excludes or limits Tru’s liability for losses which may not be excluded or limited by applicable law. Subject to this, Tru shall not be liable to you for any loss or damage which may be suffered by you in relation to your entry to the Prize Draw, including indirect or consequential losses such as loss of profit, loss of goodwill or business reputation, or loss of data suffered by you.

  • Tru shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.

  • You acknowledge and agree that each member of the group of companies of which Tru is a part may directly enforce, and rely upon, any provision of these terms. Other than this, no other person or company may benefit from these terms.

  • These terms shall be governed by English law. Tru and you agree to submit to the exclusive jurisdiction of the courts of England to resolve any legal matter arising from these terms.